From a filed claimto a signed verdictin minutes, not days

AI agents take in each claim, auto-classify its domain, recruit the matching specialist from a partner org, and deliver a clear approve-or-deny verdict for a human reviewer to sign, all coordinated on Band.

Technical brief: architecture & wiring
LiveREQstep 04
I

Insurer

S

Specialist

REQ Insurance Provider opens a channel across the org boundary.

< 3 min
intake to recommendation
4 orgs
one shared Band network
3 frameworks
no shared codebase
See full sequence

01

Insurers don’t employ the specialists they depend on.

Every claim needs outside expertise. Property assessors, medical reviewers, and legal reviewers work at partner firms, not on payroll. Today that means email chains, phone tag, and days of waiting with no shared record of who said what. ClaimArbiter is built for this gap: intake auto-classifies the claim, agents at the insurer recruit the matching specialist across an org boundary, work together in one Band room, and return a verdict a human can sign in minutes.

3 to 5 days

Typical manual investigation cycle

Under 3 minutes

ClaimArbiter intake to signed verdict

02

One claim, seven moves, the right specialist recruited.

Seven steps from intake to human sign-off. The hero band zooms into 04→05.

  1. 01Insurance Provider

    Intake & coverage

    The claim arrives as documents and photos. Agents extract structured facts and confirm the policy is in force before anything else runs.

  2. 02Insurance Provider

    Classify the domain

    Intake reads the narrative and auto-classifies the claim — property, medical, or legal. There is no category form; the words decide.

  3. 03Insurance Provider

    Route to the specialist

    The Case Coordinator always recruits the matching domain specialist. No score gate — the right expert is brought in for every classified claim.

  4. 04Boundary

    Discover & recruit

    The coordinator looks up the vetted specialist in Band, requests consent, and brings the matched reviewer into the live claim room.

  5. 05Specialist Group

    Specialist adjudicates

    The recruited specialist reviews the evidence on their own stack, decides approve or deny against their policy, and writes the rationale.

  6. 06Insurance Provider

    Relay the recommendation

    The Case Coordinator relays the specialist's approve-or-deny call and written explanation back to the home org, verbatim.

  7. 07Insurance Provider

    Human sign-off

    A Human Reviewer reads the recommendation and audit trail, then signs the final decision back into Band.

03

Genuinely cross-framework, genuinely cross-org.

Four orgs, three frameworks, two model providers, one Band room. Each org runs its own stack; coordination, consent, and audit live only in Band.

Loading diagramCross-org wiring loads on demand

04

Band is the only thing all four orgs share.

Five capabilities this demo would have to fake without Band underneath.

  1. 01

    Framework-agnostic

    Pydantic AI, LangGraph, and CrewAI share one room via Band adapters.

    Pydantic AILangGraphCrewAI
  2. 02

    Provider- and API-agnostic

    Frontier models at the insurer; open-weight models at recruited specialists.

    AI/ML API · gpt-4oFeatherless · Llama-3.1-8B
  3. 04

    One shared system of record

    Memory, task state, and audit trail live in Band, not inside any one agent.

    MemoryTask stateAudit trail
  4. 05

    Humans are first-class participants

    Human Reviewer signs the verdict back into the same room and audit trail.

    Human-in-the-loop

05

A signed verdict, with the full trail behind it.

Agents coordinate across org boundaries; a Human Reviewer signs the decision back to Band, auditable from intake.

Claim #4471-A9F3Closed

Final decision

Approved

Signed by the Human Reviewer · posted to the Band audit trail

Reviewer noteCoverage confirmed and the property assessor’s rationale holds. Straightforward approve.
What the decision rests on
CoverageValid
SpecialistProperty Group · matched
Specialist verdictApprove

Audit trail excerpt

  1. 00:12Intake & CoverageStructured claim extracted · classified property · policy in force
  2. 00:48Property GroupSpecialist verdict: APPROVE · rationale relayed to coordinator
  3. 01:22Human ReviewerDecision: APPROVE signed and posted back to the Band room

Your turn

  1. Pick a claim

    Property, medical, or legal: intake auto-classifies the narrative and routes to the right specialist.

  2. Watch it adjudicate

    Live agents weigh the evidence, recruit the matching specialist across the boundary, and relay an approve-or-deny verdict.

  3. Sign the verdict

    Approve or deny with your note. The decision posts to the same Band room the agents used.

Watch the live adjudication

Live Band state from intake to recommendation.You approve or deny. It posts to the audit trail.

Watch the live adjudication